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Product notes

Reading a new product through its first website

Look for the person, the problem, and the first action.

Reading a new product through its first website — Product notes

01

Record who the website addresses, what promise it repeats, and what action it asks a first-time visitor to take. Do not infer features from a domain name alone.

02

Compare several related projects. Some emphasise speed, others control, and others a very specific task. Record the actual wording and the date you observed it.

03

Keyword counts in a directory describe that collection, not search demand, market size, or growth. Discovery is the start of research, not its conclusion.

04

Return to actual use. A new address can inspire you; a useful product must still do one important thing well.

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